Open the Policy Before Wallet Access
Our Privacy Policy covers the account details you submit, device signals used during login, records connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, and messages sent through the account support route. We use these records to confirm account actions, match payment status
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and investigate an access issue, not to create unrelated customer profiles. A payment receipt may be retained with the relevant account event so we can compare a cashier status with your request. If you browse from Semarang, the same policy wording applies as elsewhere in Indonesia.
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Access and eligibility depends on local law, and where local law permits we provide the service only through the account path shown on our site. Please read this policy before submitting phone details, identity details or wallet references, then contact us if a section is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.